To ensure maximum uptime, you have to proactively monitor your systems around the clock to detect any anomalies that might indicate an imminent problem. You also have to do routine upgrades, system tweaking and maintenance. Not every company has the luxury of IT staff they can dedicate to these tasks. And those that do would prefer to have their IT professionals doing more productive work like application development.

The owners of small to medium enterprises have to pay heavy charges to the Server administrator for jobs like installing, upgrading any application/ package. Unavailability of such administrator when required is a common scenario.

Server administration does not have to be done on the spot, an online connection to the server is sufficient enough for administrative jobs to be done.

Our remote Linux Remote server administration service plans offer a cost-effective alternative to a Linux System Administrator. Paplion Technologies provides comprehensive monitoring and administration service that can save you money, increase your efficiency, and most importantly, keep your systems humming along. Paplion Technologies offers remote support at affordable prices.

System administration

• Domain Name Service (DNS) administration
  
  
• Operating system and Internet server software upgrades
  
  
• Operating system performance tuning
  
  
• Mail Server (adding/deleting users, mail forwards, auto-responders)
  
  
• Web Server and FTP Server management (access control, adding domains, basic password security, server module support)
  
  
• Operating System Troubleshooting
  
  
• Server Reboots as and when necessary
  
  
• Other customer specific tasks
  
  
• Systems administrators track software releases and test and install relevant service packs as they become available.
  
  
• VPN configuration
  
  
• Kernel rebuild
  
  
• Perl/Shell/CGI/System scripting
  
  
• Backup Plan & implementation
  
  
• File & Directory services, NFS, etc.
  
  
• Network managment
  
  
• Disaster recovery
  
  
• Software installations and configuration

Security Management

• Installation of current Recommended and Security patches
  
  
• Installation and management of Anti-virus software
  
  
• Complete firewall systems to port filtering, we provide a number of more advanced security solutions to protect sensitive data and run mission-critical applications.
  
  
• SSH/OpenSSH/OpenSSL
  
  
• TCP Wrapper & PortSentry
  
  
• Security Auditing & Updating

Traffic Analysis

• Web log analysis usage reports
  
  
• Round-trip Web Performance Reporting
  
  
• Custom-specified traffic analisis

Application Deployment and Maintenance

• Our Network Administration team has the experience to install and support Database Servers, Application Servers and e-commerce applications.
  
  
• Standard or customer-specific application software installation
  
  
• POP and SMTP mail server configuration
  
  
• Distributed application/server support
  
  
• Paplion Technologies Team currently supports Linux / Windows operating environments.
  
  
• Customer must provide specific setup and configuration instructions
  
  
• Data Backup and Storage
  
  
• Backing-up important files and database information protects companies and their customers in the unlikely event that data is lost or destroyed. Paplion Technologies provides retrieval solutions such as disk-to-disk backup and ftp backup services.
  
  
• File system backup.

The customer constantly gets informed about the current state and will be able to communicate directly with the corresponding admin unit by ICQ / AIM / messenger. Our remote admin service is available around the world and our admins communicate in the well-spoken English language.

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